Narwhal Media · Marketing Ops & Lifecycle Systems

SYSTEMS
THAT
SEND

I build the platforms, data, and process behind email and lifecycle marketing programs. The campaigns get the attention. The systems underneath get the results.

The Short Version

Marketing ops, built to hold up.

Most email marketers own the calendar. I own the engine underneath it: platform architecture, lead lifecycle, data integrity, and reporting that tells you whether the program is working. Campaigns are maybe 10% of the job. This site is about the other 90%.

Core Ground

What this covers.

01

Platform Architecture

Journey Builder, Automation Studio, Data Extensions, Content Builder, AMPscript/SSJS. I build systems meant to outlast any single send.

02

Lead Lifecycle & Scoring

Scoring, grading, engagement programs, and the marketing-to-sales handoff that tells a rep which leads are worth calling first.

03

Data Integrity

List hygiene, suppression logic, and the unglamorous SOPs that keep a subscriber base clean and deliverable at scale.

04

Reporting That's Actionable

KPI frameworks built around delivery rate, click-through rate, and opt-out. Numbers that held up before Apple's Mail Privacy Protection still hold up after it.

05

Landing Pages & CRO

Pages treated as a living asset, tested and iterated against real campaign performance.

06

Cross-Tool Sync

Keeping the automation platform, CRM, and everything in between speaking the same language.

Selected Work

Case studies.

Lead Lifecycle

The Marketing-to-Sales Handoff Overhaul

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Data Operations

Subscriber Hygiene at Scale

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Lifecycle Strategy

The Always-On Newsletter Program

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Analytics

Reporting Beyond Vanity Metrics

Read →
A Take
“Open rate used to mean something. Apple changed that, and most reporting hasn't caught up.”
On Apple Mail Privacy Protection · Read the full POV →
Get In Touch

Let's talk shop.

I'm not actively taking on new work right now, but I'm always up for a conversation about marketing ops, platform architecture, or the open rate problem.

More About Me